Job Description
Ria Money Transfer is the second-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT).
RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service.
We are looking for an enthusiastic Customer Care Expert to join our dedicated team, such expert must be polite, professional to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
Our Customer Care Expert may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each customer.
Our Customer Care Expert will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Aligning to our organizational culture, val...
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