Customer Centric Administrator

Overview

Are you looking to join a high‑performing organisation where your administrative expertise and problem‑solving skills can truly shine?

We are on the lookout for business to business customer support experience, someone who is great at building rapport with your customer, is super organised and people‑focused.

Responsibilities

• Deliver efficient, accurate customer service and administrative support across a variety of tasks.
• Manage incoming enquiries, providing clear, professional guidance with empathy, professionalism and confidence.
• Maintain high standards of data accuracy, documentation, and customer record‑keeping via the company CRM database.
• Prioritise workloads effectively in a fast‑paced environment, adapting quickly to changing demands.
• Use sound judgement to resolve issues, escalate when needed, and ensure smooth day‑to‑day operations.

The role is a 50/50 split of cu...