Customer Delivery Driver - Galashiels Extra

Overview

As the face of Tesco on the road, Customer Delivery Drivers meet customers in their homes every day. This role goes beyond driving; it involves helping people and delivering great service with a smile. The job is hands‑on, physical, varied, with no two shifts the same. Drivers work independently for much of the day with supportive managers and colleagues back at base when needed.

Responsibilities

• Keep the van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Load the van safely and complete all checks to ensure it is road‑worthy, reliable, and ready to deliver great service.
• Talk customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offer refunds where needed to keep the experience smooth and positive.
• Handle products with care, treating every order as if it were your own to maintain quality a...