Customer Enablement & Support Manager (CSM/CS Ops Hybrid)

Customer Enablement & Support Manager (CSM/CS Ops Hybrid)

Application Deadline: 30 June 2026

Department: Customer Success

Employment Type: Full Time

Location: Auckland office

Reporting To: David Watson

Description

About the Role

We’re looking for an early-career Customer Success professional to help us scale how we support and enable our users.

This role sits at the intersection of:

• Customer training & onboarding
• Customer support (Intercom)
• Customer Success systems & automation

You’ll play a key role in ensuring every Mooven user—across all customers—can successfully adopt and use our platform, while helping us build & maintain the systems that allow us to scale.

Key Responsibilities

1. Own Customer Training & Onboarding (Scaled)

• Deliver live online tr...