Customer Experience Advisor — Exeter Branch

Country: United Kingdom

About the role

Santander is looking for a Customer Experience Advisor based out of Exeter Branch, working 35 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm.

For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver. Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.

You’ll be totally flexible in your approach and comfortable in undertaking a broad range of activities. You’ll thrive on the variety this gives you and take satisfaction for operating in a multi‑skilled environment.

Responsibilities

• Act as the first point of contact for customers in branch or over the phone
• Assist with day‑to‑day transactions, q...