Customer Experience Associate

Work Location: Bracebridge, Ontario, Canada

Hours: 15

Line Of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Job Description

Customer Experience Associate – a front‑line position at TD Canada Trust responsible for handling financial transactions, providing exceptional customer service, and promoting relevant banking solutions.

In This Role, You Will:

• Process financial transactions such as deposits, withdrawals, and bill payments following standard operating procedures and TD's Code of Conduct and Ethics.
• Understand and determine customer needs to recommend suitable banking solutions while exercising discretion with confidential matters.
• Respond to and resolve customers' concerns using standard procedures and escalating non‑standard activities when necessary.
• Achieve assigned business objectives by promoting banking solutions and...