Customer Experience Associate

Work Location: Quesnel, British Columbia, Canada

Hours: 15

Line of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Job Description:

As a Customer Experience Associate, you will perform a broad range of customer service transactions and provide information and advice on services, products, and solutions to customers. Bring your charming self to work and make customer interactions delightful.

In this role, you will:

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as neces...