Customer Experience (CX) Pre-Sales Consultant

Overview

Malaysia

About the Role

Are you passionate about AI, automation, and improving customer experience? We are seeking a Customer Experience (CX) Presales Consultant who is eager to explore new technologies, keep up with market trends, and assist customers in understanding how CX can address real-world business challenges.

Responsibilities

• Deliver engaging demos and proof-of-concepts that showcase CX solutions.
• Translate customer challenges into solution opportunities that drive business value.
• Research and share insights on AI, automation, and customer engagement trends.
• Create compelling presentations, demo scripts, and solution collateral.
• Collaborate with sales, product, and technical teams to align solutions with customer needs.

Qualifications

• At least 2+ years experience in delivering CX solutions (presales capacity) platforms.
• Strong understanding of ...