Customer Experience Manager: Data-Driven Transformation

Al Ghurair Group is seeking a detail-oriented Customer Experience Manager to support our Customer Experience Team in Dubai. The ideal candidate will lead CX transformation initiatives, develop strategies that align with business goals, and enhance customer engagement through innovative solutions.

Candidates should have a Bachelor's Degree in Computer Science & Engineering, at least 7 years of experience in customer experience, and strong analytical skills using tools like Excel and Power BI. This full-time role requires excellent communication skills and a customer-centric approach.