Job Description
Elevate customer satisfaction with Permacon as a Customer Experience Manager based in Milton, Ontario. Oversee a dynamic team ensuring excellence in service delivery and logistics.
As a key leader at Permacon, you'll manage and develop a team of Customer Experience Coordinators and representatives across Southwestern Ontario. Your role focuses on implementing best practices in customer service and logistics while fostering strong relationships with sales and production teams. Leverage your leadership and analytical skills to drive performance and satisfaction.
Key Responsibilities:
• Lead the Customer Experience team to enhance satisfaction
• Supervise and train team members across multiple locations
• Develop and implement sales policies and procedures
• Ensure effective logistics and contract management
• Foster collaboration between departments for seamless service
Requirements:
• College diploma in business administration or related field
• Minimum 5 y...
As a key leader at Permacon, you'll manage and develop a team of Customer Experience Coordinators and representatives across Southwestern Ontario. Your role focuses on implementing best practices in customer service and logistics while fostering strong relationships with sales and production teams. Leverage your leadership and analytical skills to drive performance and satisfaction.
Key Responsibilities:
• Lead the Customer Experience team to enhance satisfaction
• Supervise and train team members across multiple locations
• Develop and implement sales policies and procedures
• Ensure effective logistics and contract management
• Foster collaboration between departments for seamless service
Requirements:
• College diploma in business administration or related field
• Minimum 5 y...
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