Job Description
Join Michaels as a Customer Experience Manager in Grande Prairie, AB, where you’ll enhance customer interaction and uphold company standards while leading a dedicated team.
In this managerial position, you will assist in managing store operations, adherence to SOPs, and execution of strategic initiatives. Your key focus will be on training and coaching the customer experience team, leading events, and ensuring safety and shrink management compliance. You will also take part in onboarding new team members while serving as Manager on Duty, creating an inviting atmosphere for shoppers.
Key Responsibilities:
• Support compliance with Store policies and procedures
• Achieve front end KPIs through team management
• Plan and direct customer-based in-store events
• Assist with financial transactions and inventory oversight
• Mentor and develop customer experience staff
Requirements:
• Preferred experience in retail management
• Strong communication and leadership ...
In this managerial position, you will assist in managing store operations, adherence to SOPs, and execution of strategic initiatives. Your key focus will be on training and coaching the customer experience team, leading events, and ensuring safety and shrink management compliance. You will also take part in onboarding new team members while serving as Manager on Duty, creating an inviting atmosphere for shoppers.
Key Responsibilities:
• Support compliance with Store policies and procedures
• Achieve front end KPIs through team management
• Plan and direct customer-based in-store events
• Assist with financial transactions and inventory oversight
• Mentor and develop customer experience staff
Requirements:
• Preferred experience in retail management
• Strong communication and leadership ...
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