Job Description
Drive engagement and excellence for customers at Staples as a Special Order Customer Experience Representative. Oversee order management from start to finish for enhanced client satisfaction.
Join Staples Promotional Products as a Special Order Customer Experience Representative where you will manage the entire lifecycle of special orders. You will collaborate closely with sales reps and vendor partners while ensuring that customer needs are met timely. This role requires strong communication skills and a focus on resolving issues proactively while maintaining accuracy in processes.
Key Responsibilities:
• Partner with sales teams to manage order sourcing and delivery
• Act as the main contact for customer inquiries and order confirmations
• Manage vendor coordination and purchase orders
• Track order statuses to ensure timely deliveries
• Collaborate with internal teams for accurate invoicing
Requirements:
• Bilingual in English and French
• High School D...
Join Staples Promotional Products as a Special Order Customer Experience Representative where you will manage the entire lifecycle of special orders. You will collaborate closely with sales reps and vendor partners while ensuring that customer needs are met timely. This role requires strong communication skills and a focus on resolving issues proactively while maintaining accuracy in processes.
Key Responsibilities:
• Partner with sales teams to manage order sourcing and delivery
• Act as the main contact for customer inquiries and order confirmations
• Manage vendor coordination and purchase orders
• Track order statuses to ensure timely deliveries
• Collaborate with internal teams for accurate invoicing
Requirements:
• Bilingual in English and French
• High School D...
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