Customer Experience Specialist

A recruitment firm is seeking a Customer Service Representative to handle customer inquiries via phone, email, or chat. The ideal candidate will have at least 2 years of experience in customer service, a Bachelor's degree in a relevant field, and strong communication skills. Responsibilities include resolving customer complaints, documenting interactions in the CRM, and collaborating with internal teams to enhance customer satisfaction. This role requires patience and problem-solving skills in an office environment.
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