Customer Experience Trainer

This role is initially responsible for delivering a mix of workshops ranging from a companywide induction, essential business skills and EDI workshops. This is an exciting opportunity to use your passion and knowledge to engage and develop your colleagues. Opportunities to deliver further courses will be available in future, as solutions are developed.

You will deliver an innovative approach that meets the needs of our learners and responds to business priorities. You will use your existing skills and experience, along with ideas and activity already taking place in Thames Water to deliver learning programs that will take place across various Thames Water sites, to a range of different colleagues and roles.

You will be responsible for maintaining our quality of learning and commitment to accessibility, to create an inclusive learning culture to enable our people to succeed at the point of need. Your role will be instrumental in creating a learner-led organisation promotin...