Job Description
A leading business process management firm is looking for a Classroom Manager who will be responsible for monitoring agent calls, conducting individual coaching sessions, and developing training modules to enhance customer experience within the team. The ideal candidate will have strong skills in coaching and a background in quality assurance processes. This role is crucial for maintaining high standards of service delivery and creating a positive work environment for agents.
#J-18808-Ljbffr
#J-18808-Ljbffr
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application