Customer Marketing Executive

A new exciting opportunity has arisen for a Customer Marketing Executive to join this successful and renowned company, to play a key role in driving customer engagement and revenue.

Customer Marketing Executive Responsibilities

• Lead customer acquisition efforts across multiple touchpoints, including website, in-store, and digital channels
• Develop and execute a robust activity plan to grow loyalty programme and increase customer spend
• Analyse performance metrics, customer insights and market trends to shape effective campaigns
• Use customer feedback and analytics to refine and enhance the loyalty journey, focusing on engagement, retention and satisfaction
• Manage rewards and offers to ensure they align with customer expectations and deliver value
• Monitor the return on investment for all loyalty activities and share regular performance updates with stakeholders
• Develop and manage a communication...