Customer Operations Assistant

About us

Spectrum Storage Group is one of the largest storage operators in the UK. With Storebox’s 29 self-storage facilities (8th largest in the UK in the 2025 UK Self Storage Association annual report), and LOVESPACE’s innovative tech-enabled storage and collection service (the largest of its kind in the UK), we can serve just about any storage need, anywhere in the UK. We’ve been changing the way people store their belongings for more than a decade, and we continue to build smart tech to make it easier for people to store on their terms.

The Opportunity

As our Customer Operations Assistant, you’ll be the friendly, knowledgeable first point of contact for our customers – solving problems, answering questions and making sure every interaction leaves a positive impression. Whether it’s over email, phone or live chat, you’ll be responsible for delivering an amazing service that customers will remember for all the right reasons.