Full-time Posted June 20, 2026
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Job Description

Company Outline

Job Role: Customer Operations and Services Director

Location : Hybrid, with regular travel to London/Birmingham/Leicester offices

Salary : £120,000 + per annum, DOE + Excellent Benefits!

Contract Type : Permanent, Full time

What We Can Offer You: 30 Days Annual Leave (Pro-Rata), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You?

Are you a strategic operations or service leader who thrives on transforming complexity into world-class customer experiences?

This is a rare opportunity to step into a high-impact, executive-level role where you will define and lead a newly shaped, centralised Operations and Services function across a multi-brand, high-growth organisation.

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