Job Description

Work Schedule Standard (Mon-Fri) 
Environmental Conditions Office 
Position Summary The Customer Operations & Support Specialist plays a pivotal role in the Bioproduction Group, reporting to the Senior Customer Operations & Support Manager (CO&S, APAC). This customer-facing role partners closely with Commercial, Operations, and Product Management to manage and execute both catalogue and custom orders, ensuring a seamless and superior customer experience. 
The role requires ownership of operational processes, cross-functional collaboration, and the ability to influence stakeholders. The specialist operates autonomously, resolves complex challenges, and drives continuous improvement while delivering accurate and timely outcomes. 
Key Responsibilities Customer & Stakeholder Management  
Serve as the primary point of contact for customers and supply locations across APJ 
Act as the customer advocate...
            

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