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Customer Relation Specialist I or II

📍 Sumitomo Electric Wiring Systems • Bolton, Ontario, Canada • Posted March 23, 2026

Full-time Posted March 23, 2026
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Job Description

Description

SEWS—Canada Customer Service Center (Bolton, ON)BASIC DUTIES & RESPONSIBILITIES: 
  • Customer Relations – Act as primary SEWS contact for assigned customer purchasing departments; Honda, TS Tech, Subaru, Tier I suppliers and other customer suppliers
  • Order Management – Manage all customer orders to ensure accurate order receipt and entry, on time delivery of daily shipments, timely execution for delivery of expedited shipping requests and supplemental orders
  • Inventory Control – Monitor SEWS inventory levels to ensure availability to meet customer demand; communicate with customers, SEWS plants, corporate staff and other suppliers to ensure timely arrival of finished goods; request expedited shipments of finished goods as needed
  • Product Delivery – Monitors shipping schedules to ensure complete and timely delivery of customer orders, coordinate special deliveries, communicate order status to customers; coordinate / co...

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