Customer Relations Officer

About the job Customer Relations Officer

Qualifications:

• Bachelor's Degree in Business Administration, Communications, or Marketing
• Have the ability to understand Key Performance Indicators as indicated by the company
• Able to communicate and empathize with clients
• Preferably with experience in doing outbound telemarketing
• Fluent in English, Filipino, and local dialect
• Proficient with computer applications
• Basic understanding of appointment setting; the concept of follow-up
• Excellent customer service, interpersonal, and communication skills
• Results-Oriented

Job Description:

• Promotes the company through effective customer relations and goodwill.
• Conducts brand new release orientation to the clients.
• Ensures that new vehicle sales customers are contacted a week after delivery of the unit to ensure customer satisfact...