Customer Renewals Manager

Customer Renewals Manager @ AppFollowAbout AppFollowAppFollow helps mobile teams worldwide improve app performance and customer experience.Our platform provides tools for App Monitoring, App Store Optimization (ASO), Review Management, Alerts & Automation, and Insights, empowering product, marketing, and support teams to make better decisions faster.About the RoleAs aCustomer Renewals Manager, you will own the renewal lifecycle for a portfolio of customers, ensuring timely renewals, reducing churn, and driving revenue growth.This role sits at the intersection of Customer Success, Sales, and Finance.Your mission is simple:protect and grow revenue by delivering a smooth, proactive, and value-driven renewal experience.You'll work closely with Customer Success Managers, leveraging customer insights, product usage data, and health scores to identify risks early and uncover expansion opportunities.What You'll DoRenewal Ownership & ExecutionManage the full renewal lifecycle for your portfo...