Job Description
Join Propel's innovative team as a Customer Representative, a key role in a fast-paced fintech environment. Engage with customers, troubleshoot inquiries, and assist with loan applications for a seamless service experience.
As a Customer Representative at Propel, you will thrive in a vibrant and entrepreneurial organization. You should exhibit a strong background in customer service and have excellent communication skills, particularly in English, with Spanish as a plus. Your ability to navigate multiple web-based applications will allow you to review customer loan applications and generate new leads through inbound calls.
Key Responsibilities:
• Handle inbound and outbound customer calls
• Use web applications for loan investigation and verification
• Review and verify loan applications for eligibility
• Answer inquiries with accuracy and urgency
• Generate leads and set up new accounts over the phone
Requirements:
• High School Diploma or equivalent
• Mi...
As a Customer Representative at Propel, you will thrive in a vibrant and entrepreneurial organization. You should exhibit a strong background in customer service and have excellent communication skills, particularly in English, with Spanish as a plus. Your ability to navigate multiple web-based applications will allow you to review customer loan applications and generate new leads through inbound calls.
Key Responsibilities:
• Handle inbound and outbound customer calls
• Use web applications for loan investigation and verification
• Review and verify loan applications for eligibility
• Answer inquiries with accuracy and urgency
• Generate leads and set up new accounts over the phone
Requirements:
• High School Diploma or equivalent
• Mi...
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