Job Description
We are currently recruiting for Customer Service Advisor to join a busy and friendly office team based in Stoke Prior. This is a fantastic opportunity for a motivated and dependable individual looking to develop their career within a growing and forward-thinking business.The successful candidate will play a key role in supporting customers and working closely with internal departments to ensure a high level of service is maintained at all times.Key Responsibilities
* Managing daily communication with existing customers
* Responding to customer enquiries via telephone and email
* Order processing using Sage
* Processing returns and customer credits using Sage
* Working alongside the Sales Team to support customer satisfaction
* Providing efficient and professional customer support
Skills & Experience
* Excellent telephone and communication skills
* Ability to stay calm and organised in a fast-paced enviro...
* Managing daily communication with existing customers
* Responding to customer enquiries via telephone and email
* Order processing using Sage
* Processing returns and customer credits using Sage
* Working alongside the Sales Team to support customer satisfaction
* Providing efficient and professional customer support
Skills & Experience
* Excellent telephone and communication skills
* Ability to stay calm and organised in a fast-paced enviro...
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