Customer Service Advisor

Customer Service Advisor

Manchester City Centre - Office Based

Permanent

Monday-Friday - 35 Hours per week

£26,000

MPJ Recruitment are proud to be working with one of the leading providers of repair services in the North West. We aim to provide an efficient and transparent customer experience for all clients throughout their journey regardless of complexity or challenge.

As a rapidly growing business we are now expanding our team and are looking to recruit an experienced Repair Supply Handler to join the department based in our Central Manchester office.

Customer Service Advisor duties:

• Review claims in accordance with vehicle repair progression to help manage repair times and ensure unnecessary delays are minimised.
• Ensure key data is populated into the relevant fields within the CMS.
• Liaise consistently with vari...