Job Description
Company Description
Come join us and make a difference in the world!
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Job Description
Hartlepool Office Based Only
Working within the busy area of the Revenues & Benefits department you will be involved in processing and telephony of all Housing / Council tax changes, following the procedures given and working to KPI’s with excellent accuracy at all times.
Main Responsibilities
- To deal directly with customers of the service via letter, email and telephone to ensure delivery against the service contractual requirements affording excellent customer service at all times.
- Meet the standards or deadlines required whilst performing all duties with Minimum support
- Complete high levels of workload consistently in line the Right Time Indicator, The R...
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