Full-time Posted June 06, 2026
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Job Description

Join Serco Canada's DriveTest Centre as a Customer Service Agent focused on driver examination services. Deliver excellent customer experiences while managing licensing processes with professionalism and accuracy.
This role seeks an individual skilled in customer interactions, working directly with applicants for various license types. Your efforts will uphold compliance with regulations and ensure a safe testing environment for all candidates. You’ll set up test equipment and drive examination vehicles as needed.
Key Responsibilities:
• Provide comprehensive customer service during driver examinations
• Assist applicants with processing and information
• Comply with occupational health and safety standards
• Set up testing equipment and verify vehicle readiness
• Drive the observation car during testing scenarios
Requirements:
• Minimum education: high school diploma or GED
• Required: valid Ontario Class G driver’s license
• Two years of demonstrated ...

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