Customer Service Agent

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by on-site and remote agents, leveraging technology to enhance customer journeys, drive scalability and reduce costs.

We’re looking for enthusiastic Customer Service Agent to support a range of customer service initiatives for a diverse portfolio of well-known clients. You’ll assist customers with enquiries and provide excellent service. This is a wonderful opportunity to contribute to high-impact projects with iconic brands. Strong proficiency in English, both written and spoken, is required. Candi...