Customer Service Agent

Job Title

Customer Service Agent

Job Description

Customer Service Agent in Peru

Looking for your next big opportunity? At Concentrix Peru, we offer a dynamic and inclusive workplace where your skills, energy, and ideas are welcomed. Join a global team committed to customer excellence and professional development.

Position

Retentions Representative

Responsibilities

• Assist customers by phone, chat, or email with professionalism and empathy.
• Resolve inquiries and provide solutions using internal tools and resources.
• Follow processes and document interactions accurately.

Benefits

• Competitive base salary
• Paid training
• Full legal benefits
• Career growth opportunities
• Inclusive and supportive culture

Requirements

• High school diploma
• Clear communication in English (and Spanish if ...