Customer Service Analyst #ESY

Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment Call verification to update client details, form amendments and reset password for accounts etc. Other ad-hoc admin and follow-up tasks assigned Attend to walk-in customer at our customer service centre Work closely with various departments and other CS team members
Interested candidates, please email your resume to (HIDDEN TEXT)
Anna See Sing Yee CEI Reg R Recruit Express Pte Ltd EA License No: 99C4599
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