Customer Service Assistant

About Us

At Silimed, we don’t just manufacture high-quality medical devices; we build trust, drive innovation, and improve patients' lives globally. As a powerhouse in the healthcare industry with a vibrant international footprint, we are expanding across Europe. Now, we are looking for top talent to join our team in Germany.

Your Mission

We are seeking a proactive, detail-oriented, and empathetic Customer Service Assistant to join us 100% on-site in the Munich region. In this role, you will be the voice of Silimed for our clients, ensuring smooth communication, managing orders, and providing top-tier support to healthcare professionals and partners.

Responsibilities

• Act as the primary point of contact for clients and healthcare professionals in the region, handling inquiries with professionalism and care.
• Manage the full order cycle, from processing and tracking to ensuring timely delivery.
• Resolve customer ...