Full-time Posted June 16, 2026
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Job Description

Job Title
Customer Service Associate III


Agency
Texas A&M Veterinary Medical Diagnostic Laboratory


Department
College Station - Client Services



Proposed Minimum Salary
Commensurate



Job Location
College Station, Texas



Job Type
Staff



Job Description
Job Description Summary
TVMDL’s Client Services department is the first point of contact for clients and sample submissions. The Customer Service Associate III works on a team of 15+ staff members to process 500+ specimens daily. This fast-paced environment requires attention to detail, quick problem-solving, and strong communication skills. Sample submissions are checked for accuracy and clarity of test requests and billing information. Each case is barcoded with a unique accession number and routed to the appropriate testing section for further processing. Sample submissions may include blood, urine, ...

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