Job Description
**Job Description** About this Job**
NielsenIQ's Customer Support team partners with clients to create and sustain strong foundation and trust in NielsenIQ data that will secure and enable growth for our business - at the client and for the client. The Customer Support team will own the contractual commitments for compliance and quality of our customers in related to NielsenIQ products and services.
We are looking for an energetic and dynamic Customer Service Associate Manager (Business Intelligence) for Brazil to join our fast-paced, international team. This role will be a client advocate, who aims to delight customers by managing complex queries through holistic knowledge of NIQ’s services / offerings. This role attempts to minimize the number of handoffs before responding to client, attempting to answer all possible queries without additional teams' intervention for queries managed directly and enabling junior associates to perform at their best through guidance and support.
NielsenIQ's Customer Support team partners with clients to create and sustain strong foundation and trust in NielsenIQ data that will secure and enable growth for our business - at the client and for the client. The Customer Support team will own the contractual commitments for compliance and quality of our customers in related to NielsenIQ products and services.
We are looking for an energetic and dynamic Customer Service Associate Manager (Business Intelligence) for Brazil to join our fast-paced, international team. This role will be a client advocate, who aims to delight customers by managing complex queries through holistic knowledge of NIQ’s services / offerings. This role attempts to minimize the number of handoffs before responding to client, attempting to answer all possible queries without additional teams' intervention for queries managed directly and enabling junior associates to perform at their best through guidance and support.
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