Job Description
Role: Customer Service Associate (CSA) – Regular/ Permanent
Job Type: Permanent, Full-time
Location: AiA building, Cardinal Rosales Ave, Cebu City, 6000 Cebu
Our mission at Amazon is to be Earth’s most customer‑centric company, and our award‑winning Technical Support team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to investigate, problem‑solve, and guide customers toward a resolution. You’ll bring your unique personality to every customer conversation and deliver the exceptional technical support experience our customers love.
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers....
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