Customer Service

Customer Service

Location: Belfast

Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice)

Contract: Temporary ongoing

Start Date: 26/05/2026

Hours: 37.5 hrs (5 days over 7, including weekends and bank holidays)

Training: 37.5 hrs (full‑time for 4 weeks), 100 % attendance required for the first 4 weeks

We're inviting you to bring your skills to a role that truly makes a difference - joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.

As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ (118 500) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication ch...