Customer Service

As part of the Customer Service department of our client, you will have the following responsibilities:

• Handle clients' issues via phone and email.


• Organize planning for internal stakeholders


• Work on Data management: register correct data and keep the database up to date, solves issue with incomplete files for example.


• Assist on process optimizations within the department.

The ideal Customer Service for our client would have the following skills :

• A Bachelor Degree or a Master Degree.


• At least 2 years of experience in customer support.


• Fluency in French and Dutch.


• Strong experience with Excel (advanced Pivot table knowledge).


• Analytical mindset & strong communication skills.


• Customer-focused with a commercial mindset.


• Team Player mentality.

• Brussels-based position


• Join a dyn...