Customer Service Coordinator

Every email we answer, every order we process, and every customer we look after helps a patient somewhere get an earlier diagnosis, a more personalised treatment, or a clearer answer about their health. As our Customer Service Coordinator, you'll be right at the centre of that.

The role

Nonacus is a UK genomics company on a mission to make genomic testing accessible - so more people get earlier diagnoses, more personalised treatments, and better outcomes. Our customers - NHS labs, research groups, clinicians, and commercial partners around the world - depend on us to deliver next-generation sequencing products and clinical services that genuinely change outcomes.

You'll be the first point of contact for all of them. You'll own our shared mailboxes, drive our HubSpot CRM, support the commercial team, and make sure every interaction with Nonacus feels professional, thoughtful, and quick.

It's a varied, hands‑on role with real scope to shape how we ...