Job Description
Job Description
- Industry/ Organization Type: Construction Industry
- Position Title: Customer Service Coordinator
- Working Location: West - Tuas Crescent (Company transport provided)
- Working Hours: 5.5 days (Mon - Alternate Sat: 8 am - 5 pm) *Work on Sat – count as OT*
- Salary Package: Up to SGD 2600 + OT + Allowances + Variable Bonus
- Duration: Permanent Role
- Handle incoming calls, assess caller needs, and route them to the appropriate contact.
- Greet and assist walk‑in visitors as the primary front‑desk contact.
- Dispatch technicians for inspections and maintenance based on urgency and location.
- Coordinate with internal teams to resolve customer issues promptly.
- Keep precise service records, logs, and documentation up to date.
- Prepare and manage operational reports and service documentation.
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