Job Description
WE’RE HIRING!
CUSTOMER SERVICE EXECUTIVE (HEAD OF DEPARTMENT)
Office-Based Role | Durban
Our client, a well-established company in the FMCG sector, is seeking a highly organised, results-driven Customer Service Executive to lead their customer service department.
This is an excellent opportunity for someone who is hands-on, customer-focused, and thrives in a fast-paced environment, where relationship building, service excellence, and leadership are key to success.
What we're looking for:
- Proven experience in the FMCG industry (food manufacturing advantageous)
- Previous team leadership / supervisory experience
- Strong organisational and planning skills
- Ability to manage daily customer interactions and build relationships
- Confident in upselling and driving customer retention
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask effec...
CUSTOMER SERVICE EXECUTIVE (HEAD OF DEPARTMENT)
Office-Based Role | Durban
Our client, a well-established company in the FMCG sector, is seeking a highly organised, results-driven Customer Service Executive to lead their customer service department.
This is an excellent opportunity for someone who is hands-on, customer-focused, and thrives in a fast-paced environment, where relationship building, service excellence, and leadership are key to success.
What we're looking for:
- Proven experience in the FMCG industry (food manufacturing advantageous)
- Previous team leadership / supervisory experience
- Strong organisational and planning skills
- Ability to manage daily customer interactions and build relationships
- Confident in upselling and driving customer retention
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask effec...
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