Job Description
Global Manufacturing / Advanced Materials
We are working with a global manufacturing organisation to recruit a Customer Service & Export Team Leader. This is a hands-on leadership role responsible for overseeing international customer service, logistics, and export operations, while leading and developing a specialist team.
The role combines operational delivery with people leadership, ensuring high service levels, strong customs compliance, and effective coordination across global markets.
KEY RESPONSIBILITIES
Customer Service Operations
* Lead the day-to-day customer service and export operations, maintaining direct contact with customers and internal stakeholders.
* Oversee the customer complaint management process, including delegation, follow-up, and corrective actions.
* Provide functional cover for customer service and export activities as required.
Logistics & Export
* Support the appointment and management ...
We are working with a global manufacturing organisation to recruit a Customer Service & Export Team Leader. This is a hands-on leadership role responsible for overseeing international customer service, logistics, and export operations, while leading and developing a specialist team.
The role combines operational delivery with people leadership, ensuring high service levels, strong customs compliance, and effective coordination across global markets.
KEY RESPONSIBILITIES
Customer Service Operations
* Lead the day-to-day customer service and export operations, maintaining direct contact with customers and internal stakeholders.
* Oversee the customer complaint management process, including delegation, follow-up, and corrective actions.
* Provide functional cover for customer service and export activities as required.
Logistics & Export
* Support the appointment and management ...
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