Customer Service Implementation Lead (Remote)

Last Minute Group is hiring an Implementation Specialist – Customer Service in Madrid, Spain. This role involves driving the implementation of new tools and processes across our Customer Service Delivery team, enhancing operational efficiency and customer experience. Ideal candidates have experience in project management and process automation within medium to large organizations. Offering a flexible work approach, including a shorter working week, this position is suited for someone passionate about aligning operations with technological solutions.
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