Customer Service

**Habilities**
- Communication skills to escalate the issue to top management
- Proactive
- Microsoft skills (PowerPoint, Excel, Word)
- passion for excellence
- ease to speech
- teamwork
- Decision making
**General Functions**
- Assure service parts FG delivery as promised to the Customer
- Daily meeting with the plant for follow-up requirements
- Customer meetings
- Monitoring the MOPAR portal to answer shortages and Alerts
- Prepare deliveries to ship to the Customer
- Follow up to create a Scheduling agreement (Salesforce portal)
- Capacity for analisys
- Customer Scorecard
- Customer Portals review
- ASN on the portal
**Trainings**
- Mopar Portal
- Process deliveries/Shipments
- Customer requirements for plants
Aptiv is an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin,...