Job Description
Hello! We`re Abakus School - we’re a leading international school of neuromathematics and cognitive development for children aged 5–12, blending online and offline learning with a science‑backed, neuropedagogical approach. As we grow across Europe, we’re expanding our support team to better serve families in English and Romanian .
Your Role
Be the trusted point of contact for parents and teachers— from onboarding to course completion. You’ll:
- Support clients via chat, email, and calls on our platform
- Manage schedules, course changes, teacher swaps, and account updates
- Communicate clearly and warmly in English and Romanian
- Solve issues fast, anticipate needs, and boost satisfaction with our services
- Run check‑in calls and handle feedback with care
- Keep records accurate and workflows smooth
- Native‑level English and Romanian (speaking...
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