Job Description
Responsibilities
- Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.
- Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
- Handle claims received from customer.
- Handle office reception duties include attending to incomings calls and faxes.
- Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers.
- Prepare documentations relating to Certificate of Origin, Letter of Credit shipments, etc.
- Proper keep and filing of import / export documents.
- Responsible for any other general admin duties.
- Perform any other duties assigned by the superior.
- Candidate must possess at least a Certificate or ...
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