Job Description
Malaysia
Job Description
KEY RESPONSIBILITIES
- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents.
- To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations.
- To discharge duties instructed by ACSM/BM to serve business interests of the Bank.
- Additional role for CSD at SME Desk:
- For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities.
- To participate in promoting branch products and services through cross-selling activities.
- Customer Relationship
- To proactively identify, manage and propose effective end-to-end solutions to issues related to service delivery.
- To supervise and resolve customer complaints raised by CSR Teller on r...
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