Job Description
CUSTOMER SERVICE PROJECT SPECIALIST
Are you ready to drive Customer Service Transformation Projects and help shape the future of digital banking? We’re looking for a structured, solution-oriented Project Specialist to support Customer Service–specific strategic initiatives, with a strong focus on AI-driven Customer Service platforms and customer experience optimisation. Join the world of finance, payment and credit, working for an unconventional digital bank in the heart of Luxembourg!
This opportunity is a full-time CDI contract.
ABOUT THE JOB | Your responsibilities
- Actively contribute to the planning, execution and follow-up of Customer Service transformation projects, including the implementation of AI-driven solutions and Customer Service platforms.
- Represent Customer Service in cross-departmental initiatives, ensuring operational readiness...
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