Customer Service Representative

Vacancy Title: Customer Service Representative

Vacancy Location: Birkenhead, Wirral

Engagement Type: Full Time, Permanent

Your New Role

Are you ready for a fresh start in 2026 with a role that challenges you to think differently? This is not your typical call centre job - we don’t use scripts, and we’re looking for someone who can connect the dots, think outside the box, and solve complex problems for our customers.

If you have a customer service experience, a sales‑oriented mindset, and a passion for creating exceptional customer journeys, this could be your next big move.

In this role, you’ll be part of our Birkenhead-based Customer Service team, supporting our Marine customers before, during, and after purchase. You’ll handle inbound and outbound interactions with autonomy, turning inquiries into solutions and orders while delivering a service experience that is as unique as the customer’s needs.

What You Can Expect fr...