Job Description
Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!
What You’ll be Doing
Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.
During a Typical Day, You’ll
- Answer incoming communications from customers over email or social media platforms
- Phoning customers back with relevant feedback
- Conduct research to provide answers for customers to resolve their issues
Requirements
- Matric
- Fluent English (Higher Grade English pass in Matric)
- 2-3 years or more of customer service experience in a Contact Centre
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