Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

On-site - Cavite No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

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Description

• Respond to customer inquiries and provide assistance via phone, email, or chat.
• Maintain a high level of professionalism and empathy when addressing customer complaints.
• Document customer interactions accurately in the system for future reference.
• Identify and escalate complex issues to senior staff when necessary.
• Contribute to team goals by meeting personal call handling and customer satisfaction targets.

Requirements

• Educational Qualifications: High School diploma or equivalent
• E...