Customer Service Representative

Job Summary

We are seeking a friendly and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for assisting customers by answering inquiries, resolving complaints, and providing product or service information. The ideal candidate will have excellent communication skills, a problem‑solving mindset, and a customer‑first attitude.

Responsibilities and Qualifications

• Assist customers by answering inquiries, resolving complaints, and providing product or service information.
• Education & Experience: High school diploma or equivalent; previous customer service experience preferred.
• Communication Skills: Excellent verbal and written communication abilities.
• Problem‑Solving: Ability to resolve customer inquiries efficiently and professionally.
• Technical Skills: Proficiency with computers, CRM software, and basic troubleshooting.
• Interpersonal Skills: Strong active...